Business Creation and Development
Business services are services that businesses offer their customers. Similar to economic services, business services are concerned with the building of service systems and delivering value to customers. Both businesses and consumers are involved in the process of offering business services to their customers. Businesses are often divided into two types: providers of business services and consumers of business services.
Business services range from administrative to technical services that add value to the customer. Some examples include website hosting, remote backups, and online banking. These services are often associated with a Service Level Agreement that specifies the terms of the service. For example, a Device Service may monitor related IT infrastructure components, or all devices within a geographic region.
A business service represents a capability that is used by different teams within an organization. Because business services may be owned by different teams, it is important to map them to technical services for incident response. This will provide context for responders. Additionally, business services may be listed on external status pages or in the CMDB. In addition, business services may be defined in relation to health metrics, such as availability and performance.
Business services are becoming one of the fastest-growing areas of the economy. As the demand for business services grows, people who want to work in this field will have a variety of opportunities to develop their expertise. These careers are stable and offer good income opportunities. A person can even start a small business to offer specific services to specific companies.